Outage in Idura

Verify degraded

Resolved Major

March 31, 2026 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

The Idura Verify service experienced degraded authentication functionality for 3.2 hours due to issues with underlying infrastructure components. During a 9-minute window, a system component exhibited intermittent erroneous behavior, causing 25 logins to fail. The incident was resolved after monitoring confirmed stable system behavior.

The Verify service powering authentications is currently experiencing issues with an underlying infrastructure components. Service is degraded.

Components affected

Idura Criipto Verify Authentication Core

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/31/2026 12:46PM

This incident has been resolved.

MONITORING 3 days ago - at 03/31/2026 09:58AM

Between 11:30 and 11:39 (Copenhagen time), a system component exhibited intermittent erroneous behavior.

25 logins failed to complete succesfully during the time window.

We continue to monitor the behavior closely.

INVESTIGATING 3 days ago - at 03/31/2026 09:34AM

The Verify service powering authentications is currently experiencing issues with an underlying infrastructure components.
Service is degraded.

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