Outage in Idura
Connection issues to criipto.id domains
Resolved MajorIncident Report
Summary AI Generated
Users experienced connection failures to Criipto.id domains, affecting Criipto Signatures and Criipto Verify Authentication Core services for 1.8 hours. The issue was identified as a faulty network location in Azure that impacted multiple network locations, while mobile connections remained unaffected throughout the incident. The network issue was resolved and the service was restored to normal operation.
We have reports of users failing to connect to *.criipto.id based domains. We are investigating.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/07/2026 02:01PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/07/2026 01:43PM
We have reports from customers and our own testing that the network issue is resolved. We will continue to monitor.
INVESTIGATING
about 2 months ago - at 04/07/2026 01:06PM
Users report, and Idura staff confirms, that mobile connections appear unaffected.
Multiple network locations still fail, likely due to a faulty network location in Azure.
INVESTIGATING
about 2 months ago - at 04/07/2026 12:35PM
We are continuing to investigate. Multiple network locations are unable to connect to Idura/Criipto domains, while some succeed, and we are still observing succesful logins.
INVESTIGATING
about 2 months ago - at 04/07/2026 12:14PM
We have reports of users failing to connect to *.criipto.id based domains. We are investigating.
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