Outage in Idura
High error rate for Signatures
Resolved MajorIncident Report
Summary AI Generated
Idura's Signatures product experienced a high error rate for 12.5 hours due to outages with their TSA and QES provider Stø/BankID. The incident affected all signing operations initially, with TSA services restored around 22:15 CEST and BankID signing services restored around 05:27 CEST. BankID reported the outage was caused by maintenance activities.
We are seeing a high error rate for our Signatures product, related to our TSA and QES provider Stø/BankID.
Components affected
Idura Criipto SignaturesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/25/2026 06:34AM
Issues with the TSA provided by BankID was resolved around 22:15 CEST
Issues with Signing provided by BankID was resolved around 05:27 CEST
BankID reports that the "The outage in BankID Signing was experienced due to a maintenance."
INVESTIGATING
about 1 month ago - at 04/24/2026 08:15PM
Signing with BankID is still down. BankID is investigating the issue.
INVESTIGATING
about 1 month ago - at 04/24/2026 08:09PM
TSA services have been restored - Signing with most eIDs is now working again.
Signing with BankID is still down.
INVESTIGATING
about 1 month ago - at 04/24/2026 06:50PM
Our underlying TSA provider (Stø/BankID) is still down, which is affecting all signing operations.
BankID QES/CSC is still down, which is affecting Norwegian BankID signing operations.
INVESTIGATING
about 1 month ago - at 04/24/2026 06:09PM
We are seeing a high error rate for our Signatures product, related to our TSA and QES provider Stø/BankID.
Latest Idura outages
Increased error rate for NO BankID Signing - 6 days ago
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Verify degraded - about 2 months ago
MitID instability - about 2 months ago
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