Outage in Idura
Signatures - signing issues
Resolved MajorIncident Report
Summary AI Generated
Criipto Signatures experienced signing issues for approximately 2.9 hours due to a global AWS CloudFront outage affecting the idura.broker domains. A workaround was developed but encountered delays due to duplicate resource naming conflicts. AWS resolved the underlying infrastructure issue before the mitigation was needed, with error rates dropping to 0% upon service restoration.
We have been alerted and are investigating the issue.
Components affected
Idura Criipto SignaturesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 07/16/2026 11:50AM
AWS has fixed the issue on their end before we managed to release our mitigation.
Our mitigation took longer than initially expected.
MONITORING
about 2 months ago - at 07/16/2026 11:33AM
Error rate has dropped to 0%, we will continue to monitor
MONITORING
about 2 months ago - at 07/16/2026 11:30AM
AWS is restoring their services to normal behaviour.
Our workaround is on the way, but facing a few issues related to duplicate resource naming.
We are continuing to prepare the work-around incase it becomes necessary but we are now seeing better error rates from CloudFront, so our mitigation may not be necessary.
INVESTIGATING
about 2 months ago - at 07/16/2026 10:49AM
We are still working on resolving the issue.
INVESTIGATING
about 2 months ago - at 07/16/2026 09:54AM
We have located a workaround and are actively working on getting it released.
INVESTIGATING
about 2 months ago - at 07/16/2026 09:31AM
Global AWS CloudFront issues.
Investigating workaround remediation.
https://health.aws.amazon.com/health/status
INVESTIGATING
about 2 months ago - at 07/16/2026 09:04AM
Issue only related to the idura.broker domains
INVESTIGATING
about 2 months ago - at 07/16/2026 08:58AM
We have been alerted and are investigating the issue.
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