Outage in Idura
BankID requests failing for many customers
Resolved MajorIncident Report
Summary AI Generated
Norwegian BankID authentication requests were failing for many customers on Idura for approximately 1.3 hours, likely caused by an issue with scope handling. A temporary workaround was identified for affected customers using the "phone" scope, who could remove it if the phone number was not required by their application. The incident was fully resolved for all customers by 17:05 local time.
Customers are reporting, and we have confirmed, that many requests to Norwegian BankID are failing.
Likely related to the use of scopes
Components affected
Idura BankID (Norway)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 10/01/2026 03:05PM
We have confirmed that the incident has been resolved for all customers.
IDENTIFIED
15 days ago - at 10/01/2026 02:32PM
We have identified a workaround for some customers.
If you are sending the "phone" scope, you may be able to work around the issue by removing the "phone" scope if you do not need the phone number in your application.
INVESTIGATING
15 days ago - at 10/01/2026 01:46PM
Customers are reporting, and we have confirmed, that many requests to Norwegian BankID are failing.
Likely related to the use of scopes
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