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Outage in Idura

Temporary closure of all CPR office access

Resolved Major
October 05, 2026 - Started 11 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

The Danish CPR office temporarily revoked all private sector access to address lookups during a breach investigation on their end, causing Idura's Danish Address Lookup to be unavailable for approximately 3 hours. During this time, authentications continued to succeed but ID tokens were issued without address claims. The CPR office restored access and Idura confirmed normal address data flow by 12:14 on October 5, 2026.

Due to an ongoing breach investigation conducted by the Danish CPR office, all private sector access to address lookups has been temporarily revoked. This is not due to a breach at Idura. See the CPR office status page at https://cprdkprod.statuspage.io/ for more details.
Components affected
Idura Danish Address Lookup

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/05/2026 10:14AM

The CPR office has restored access and we have confirmed that address data is now being received again.

MONITORING 11 days ago - at 10/05/2026 10:02AM

The CPR office reports that private sector address lookup access has been restored.
We are monitoring to confirm, but expect that the incident will be resolved soon.

MONITORING 11 days ago - at 10/05/2026 08:24AM

Update on impact:
The expected impact is that authentications still succeed and that ID tokens contain no address claims.
If you are experiencing a different failure mode, please contact support.

MONITORING 11 days ago - at 10/05/2026 07:37AM

Due to an ongoing breach investigation conducted by the Danish CPR office, all private sector access to address lookups has been temporarily revoked. This is not due to a breach at Idura.

See the CPR office status page at https://cprdkprod.statuspage.io/ for more details.

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