Outage in Illustrative Mathematics

PostHog feature flag api errors impacting on accessim.org

Resolved Minor
October 28, 2025 - Started 3 days ago - Lasted about 18 hours
Official incident page

Incident Report

PostHog feature flag api errors are making some features on accessim.org inaccessible. This includes features like math tools that only show up if the relevant feature flag is set to true. Since the app can't get the result of the feature flag, it defaults to false, thus hiding the feature. Engineering is monitoring PostHog status updates, and will update when we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/29/2025 02:15PM

The issue with PostHog has been resolved.

MONITORING 3 days ago - at 10/28/2025 10:01PM

PostHog has released a fix and they are monitoring the results. Some functionality may return to accessim.org. We will update when PostHog confirms they've resolved the issue on their end, and we will confirm things should be working on ours.

INVESTIGATING 3 days ago - at 10/28/2025 08:06PM

PostHog feature flag api errors are making some features on accessim.org inaccessible. This includes features like math tools that only show up if the relevant feature flag is set to true. Since the app can't get the result of the feature flag, it defaults to false, thus hiding the feature. Engineering is monitoring PostHog status updates, and will update when we have more information.

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