Outage in ImageKit.io

Image Delivery and upload service degrade

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are seeing elevated errors on upload service and high response times for some request on processing service. Issue is because of a major outage from aws impacting various services.
Components affected
ImageKit.io Image Transformation - SGP Region ImageKit.io Image Transformation - MUM Region ImageKit.io Image Transformation - EU Region ImageKit.io Image Transformation - US East Region ImageKit.io Image Transformation - US West Region ImageKit.io Image Transformation - AUS Region ImageKit.io Fast Upload API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 10:24AM

The incident has been resolved.

MONITORING about 2 months ago - at 10/20/2025 10:02AM

Fix has been pushed and error rates has come down. We are monitoring the status.

IDENTIFIED about 2 months ago - at 10/20/2025 10:01AM

The issue has been identified and fix has been implemented.

INVESTIGATING about 2 months ago - at 10/20/2025 09:58AM

We are seeing elevated errors on upload service and high response times for some request on processing service. Issue is because of a major outage from aws impacting various services.

Latest ImageKit.io outages

Slow image response time in Mumabi region - 7 days ago
Slow image response time in Mumbai region - 12 days ago
Degraded performance US East region - about 2 months ago
Delay in video processing jobs - 3 months ago
Elevated latency and error rate - 3 months ago

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