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Outage in ImageKit.io

High connection times to customer origins in Europe region

Resolved Minor
February 02, 2022 - Started about 4 years ago - Lasted about 2 months
Official incident page

Incident Report

It is taking longer than usual to access original images from customer origins for customers with Europe Frankfurt selected as processing region in ImageKit. Our team is working on fixing the issue.

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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 02/02/2022 02:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 years ago - at 02/02/2022 02:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 4 years ago - at 02/02/2022 01:20PM

It is taking longer than usual to access original images from customer origins for customers with Europe Frankfurt selected as processing region in ImageKit. Our team is working on fixing the issue.

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