Outage in Imagine Learning

Imagine EdgeEX - Some Educators cannot see EdgeEX Launchpad or menu items

Resolved Major
May 16, 2025 - Started about 14 hours ago - Lasted about 1 hour
Official incident page

Need to monitor Imagine Learning outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Imagine Learning, and never miss an outage again.
Start Free Trial

Outage Details

Our team is actively investigating an issue impacting users of Imagine EdgeEX. Educators using EdgeEX may find that the Launchpad and some EdgeEX menu items do not display. Refreshing the screen may resolve the issue in some cases, but not all. There is no impact to students. We apologize for the inconvenience and will provide an update soon.
Components affected
Imagine Learning Imagine EdgeEX
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 05/16/2025 03:52PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING about 13 hours ago - at 05/16/2025 03:27PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

IDENTIFIED about 14 hours ago - at 05/16/2025 02:26PM

Our team is actively investigating an issue impacting users of Imagine EdgeEX.

Educators using EdgeEX may find that the Launchpad and some EdgeEX menu items do not display. Refreshing the screen may resolve the issue in some cases, but not all. There is no impact to students.

We apologize for the inconvenience and will provide an update soon.

Latest Imagine Learning outages

Ignitia Virtual Academy - Some Users See Error when Attempting to Open Courseware - 11 days ago
Imagine MyPath Intermittent Errors - 23 days ago
Imagine EdgeEX - Slow Page Loading - about 1 month ago
Multiple Products - Administrator Reports Not Working - about 1 month ago
Imagine EdgeEX - Educators may experience potential issues when accessing the district and school catalogs. - about 1 month ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook