Outage in Imagine Learning

Imagine Math and Imagine Math Facts - roster failures

Resolved Minor
August 19, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Imagine Math and Imagine Math Facts. Automated rostering calls are failing. New users are not being created, and existing users are not being updated. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/19/2025 04:24PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/19/2025 03:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 08/19/2025 02:00PM

Our team is actively investigating an issue impacting users of Imagine Math and Imagine Math Facts.

Automated rostering calls are failing. New users are not being created, and existing users are not being updated.

We apologize for the inconvenience and will provide an update soon.

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