Outage in Imagine Learning

Imagine Edgeex / Imagine Edgenuity - Students and Educators can not access activities that utilize Gizmos

Resolved Minor

September 19, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX, Instructional Services, and Academies. Students and Educators can not access activities that utilize Gizmos We apologize for the inconvenience and will provide an update soon.

Components affected

Imagine Learning Imagine Edgenuity Imagine Learning Excellence Academy Imagine Learning Imagine Instructional Services Imagine Learning Imagine EdgeEX

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 09/19/2025 07:30PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 09/19/2025 04:17PM

We have confirmed that the third-party vendor providing the Gizmos is experiencing issues. We are actively monitoring the situation and will provide updates.

INVESTIGATING 6 months ago - at 09/19/2025 02:43PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 09/19/2025 02:30PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX, Instructional Services, and Academies.

Students and Educators can not access activities that utilize Gizmos

We apologize for the inconvenience and will provide an update soon.

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