Outage in Imagine Learning

Imagine Odysseyware - Student Progress Presents as 0% for Some Students

Resolved Major
October 02, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

Incident Report

We're currently investigating an issue in Imagine Odysseyware where student progress shows as 0% for teachers for some students We apologize for the inconvenience and will share updates as soon as possible.
Components affected
Imagine Learning Imagine Odysseyware

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/04/2025 02:26AM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 2 months ago - at 10/03/2025 09:41PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 2 months ago - at 10/03/2025 04:29PM

Our team is actively working on a fix for this issue. While progress is being made, some users may experience slowness. We appreciate your patience.

IDENTIFIED 2 months ago - at 10/02/2025 11:07PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 2 months ago - at 10/02/2025 10:44PM

We're currently investigating an issue in Imagine Odysseyware where student progress shows as 0% for teachers for some students

We apologize for the inconvenience and will share updates as soon as possible.

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