Imagine Learning Classroom experienced a major outage lasting 2.6 hours where users encountered login failures, web pages that wouldn't load, and slow page loading for those who could access the system. The incident affected multiple educational products including Illustrative Mathematics, EL Education, Guidebooks, and Odell Education. The team implemented a solution and monitored the system before confirming full resolution, allowing users to resume normal activities.
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
Our team has implemented a solution, and we are actively monitoring to ensure no further issues.
Thank you for your patience.
Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom.
The application web page is not loading for some users. Some users are currently unable to log in. For those who can log in, certain pages may load slowly or fail to load.
We apologize for the inconvenience and will provide an update as soon as more information is available.
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