Outage in Imagine Learning

Instructional Services and Academies - Cannot Log In

Resolved Major

March 19, 2026 - Started about 7 hours ago - Lasted 16 minutes
Official incident page

Incident Report

Summary AI Generated

Users experienced login failures when attempting to access Imagine Learning's Virtual Portal, preventing access to Instructional Services and Academies including multiple campuses and virtual academies. The authentication issue was resolved after 16 minutes, allowing users to resume normal activities.

Our team is actively investigating an issue impacting users of Instructional Services and Academies. Users are not able to log in from the Imagine Learning Virtual Portal. We apologize for the inconvenience and will provide an update soon.

Components affected

Imagine Learning Excellence Academy Imagine Learning Imagine Instructional Services Imagine Learning Giant Campus Imagine Learning Ignitia Virtual Academy Imagine Learning Park City Independent

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Latest Updates ( sorted recent to last )

RESOLVED about 6 hours ago - at 03/19/2026 10:05PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

INVESTIGATING about 7 hours ago - at 03/19/2026 09:51PM

Our team is actively investigating an issue impacting users of Instructional Services and Academies.

Users are not able to log in from the Imagine Learning Virtual Portal.

We apologize for the inconvenience and will provide an update soon.

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