Outage in Imagine Learning

Multiple Products - Some Questions, Activities Requiring Student Uploads are Not Working

Resolved Major

March 27, 2026 - Started 2 days ago - Lasted 9 minutes
Official incident page

Incident Report

Summary AI Generated

A major service incident affected multiple Imagine Learning products (EdgeEX, IL Classroom, Illustrative Mathematics, EL Education, Guidebooks, and Odell Education) where students were unable to upload submissions for questions and activities. The issue was resolved within 9 minutes, allowing users to resume activities normally.

Our team is actively investigating an issue impacting users of EdgeEX and IL Classroom products. Some questions and activities that require a student to upload a submission are not working. We apologize for the inconvenience and will provide an update soon.

Components affected

Imagine Learning Illustrative Mathematics Imagine Learning EL Education Imagine Learning Imagine EdgeEX Imagine Learning Guidebooks Imagine Learning Odell Education

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/27/2026 07:30PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

INVESTIGATING 2 days ago - at 03/27/2026 07:21PM

Our team is actively investigating an issue impacting users of EdgeEX and IL Classroom products.

Some questions and activities that require a student to upload a submission are not working.

We apologize for the inconvenience and will provide an update soon.

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