Outage in Imagine Learning

Twig Science - Intermittent issues with accessing class data.

Resolved Minor

April 09, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Twig Science users experienced intermittent issues accessing class data for approximately 1.5 hours. The issue was identified and a fix was implemented, with the service being monitored before full resolution. The incident was resolved after the fix proved successful.

Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

Components affected

Imagine Learning Twig Science

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/09/2026 04:01PM

This incident has been resolved.

MONITORING 1 day ago - at 04/09/2026 04:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 04/09/2026 02:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 04/09/2026 02:36PM

Our team is actively investigating an issue impacting users of Twig Science.

Users may experience intermittent issues with accessing class data within the Twig Science Product.

We apologize for the inconvenience and will provide an update soon.

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