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Outage in Immuta

Immuta SaaS Service - Impacting Event Notification

Resolved Minor
December 16, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We want to inform you that the Immuta SaaS platform is currently experiencing a partial outage due to a performance-impacting event in the EU-west region of AWS. While some users may not be impacted, others may experience degraded performance or intermittent connectivity issues. Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time. If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to emergency-support@immuta.com.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/16/2025 08:31PM

This incident has been resolved.

MONITORING 4 months ago - at 12/16/2025 06:03PM

AWS issues are resolving and services are stabilizing.

INVESTIGATING 4 months ago - at 12/16/2025 05:23PM

We want to inform you that the Immuta SaaS platform is currently experiencing a partial outage due to a performance-impacting event in the EU-west region of AWS. While some users may not be impacted, others may experience degraded performance or intermittent connectivity issues.

Our team is actively working to resolve the issue and restore service to a fully operational state. We apologize for any inconvenience this may cause and appreciate your patience during this time.

If you have any questions regarding this issue, please contact our Immuta Customer Support team by opening a ticket at https://support.immuta.com or in the event of an emergency, sending an email to emergency-support@immuta.com.

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