Outage in Impact

Account Manager unavailable

Resolved Major
February 17, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

impact.com is currently unavailable including some of our APIs. Our engineers are investigating and will have more details soon. Please note that Tracking is unaffected.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/17/2023 05:45AM

impact.com is loading as expected and is fully operational.

Please note that tracking was not affected. If you have any questions, please reach out to our Solutions team (Need Help?' icon > Tickets).

MONITORING almost 2 years ago - at 02/17/2023 04:53AM

impact.com is loading as expected and our team is monitoring to ensure that all services continue to work as expected.

Please reach out to our support team should you have any questions (Need Help?' icon > Tickets).

We will continue with regular updates until there is a full resolution. Please keep an eye on https://status.impact.com/ for any updates.

INVESTIGATING almost 2 years ago - at 02/17/2023 04:15AM

Our engineers are still invistigaing. We will continue with regular updates until there is a full resolution.

Please keep an eye on https://status.impact.com/ for any updates

INVESTIGATING almost 2 years ago - at 02/17/2023 03:25AM

During our monitoring, we found that impact.com is back to being unavailable. We are investigating the cause.

We will continue with regular updates until there is a full resolution. Please keep an eye on https://status.impact.com/ for any updates.

MONITORING almost 2 years ago - at 02/17/2023 02:48AM

impact.com is fully operational. We will continue monitoring to ensure that all services continue to work as expected.

Please reach out to our support team should you have any questions (Need Help?' icon > Tickets).

All updates will be posted to https://status.impact.com.

MONITORING almost 2 years ago - at 02/17/2023 02:10AM

impact.com is now loading as expected and our team is monitoring to ensure that all services continue to work as expected.

Please reach out to our support team should you have any questions (Need Help?' icon > Tickets).

We will continue with regular updates until there is a full resolution. Please keep an eye on https://status.impact.com/ for any updates.

IDENTIFIED almost 2 years ago - at 02/17/2023 01:43AM

Our engineers are continuing to work diligently to get everything back to normal. Please note that Tracking is still unaffected.

We will continue with regular updates until there is a full resolution. Please keep an eye on https://status.impact.com/ for any updates.

IDENTIFIED almost 2 years ago - at 02/17/2023 01:42AM

Our engineers are continuing to work diligently to get everything back to normal. Please note that Tracking is still unaffected.

IDENTIFIED almost 2 years ago - at 02/17/2023 01:13AM

impact.com is currently unavailable. Our engineers identified the cause and are working diligently to get everything back to normal. Please note that Tracking is unaffected.

We will continue with regular updates until there is a full resolution. Please keep an eye on https://status.impact.com/ for any updates.

INVESTIGATING almost 2 years ago - at 02/17/2023 01:10AM

impact.com is currently unavailable including some of our APIs. Our engineers are investigating and will have more details soon. Please note that Tracking is unaffected.

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