Outage in Impact

General Platform Incident - Investigating

Resolved Major
January 19, 2024 - Started almost 2 years ago - Lasted about 9 hours
Official incident page

Incident Report

The Discover Marketplace screen is currently unavailable for brands. We are investigating the issue and will provide an update as quickly as possible.
Components affected
Impact Platform Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/20/2024 01:30AM

The Discover Marketplace screen disruptions have been resolved. We apologize for any inconvenience.

Should you continue to experience anything out of the ordinary please contact our Customer Solutions team (Need Help? > Tickets).

IDENTIFIED almost 2 years ago - at 01/19/2024 10:00PM

The Discover Marketplace screen is currently unavailable for brands. We have identified the issue and continue to work with our third-party service provider to find a solution as quickly as possible.

We will continue to provide periodic updates as they become available. If you have not done so already, we suggest subscribing to our status updates by clicking the 'Subscribe to updates' button on the upper right corner of our Status page (https://status.impact.com).

Thank you for your patience while we work to resolve the issue.

IDENTIFIED almost 2 years ago - at 01/19/2024 06:41PM

The Discover Marketplace screen is currently unavailable for brands. We have identified the issue and we’re working with our third-party service provider to find a solution as quickly as possible.

We will continue to provide periodic updates as they become available. If you have not done so already, we suggest subscribing to our status updates by clicking the 'Subscribe to updates' button on the upper right corner of our Status page (https://status.impact.com).

Thank you for your patience while we work to resolve the issue.

INVESTIGATING almost 2 years ago - at 01/19/2024 04:46PM

The Discover Marketplace screen is currently unavailable for brands. We are investigating the issue and will provide an update as quickly as possible.

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