Outage in Impact

General Platform Incident- Investigating

Resolved Major

May 22, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing a platform outage, primarily affecting API endpoints. Tracking is unaffected and all events will be processed as soon as the platform is back to normal operation. Our engineers are working diligently to resolve this issue and will provide additional updates once available.

Components affected

Impact Platform API

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 05/22/2024 04:44PM

The API disruptions have been resolved. We apologize for any inconvenience.

Should you continue to experience anything out of the ordinary please contact our Customer Solutions team (Need Help? > Tickets).

MONITORING almost 2 years ago - at 05/22/2024 04:07PM

A fix has been implemented to resolve the API disruptions and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/22/2024 03:54PM

We have identified the issue and we’re working to implement a fix as quickly as possible.

INVESTIGATING almost 2 years ago - at 05/22/2024 03:18PM

We're currently experiencing a platform outage, primarily affecting API endpoints. Tracking is unaffected and all events will be processed as soon as the platform is back to normal operation.

Our engineers are working diligently to resolve this issue and will provide additional updates once available.

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