Outage in Impact

Action reporting delay

Resolved Minor
June 29, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

There was an issue loading actions into our analytics subsystem for about half of our clients Friday night. It has now been addressed and we are catching up very quickly, expecting everything back to normal in next 30 minutes. However for clients that export their actions for the previous day via API, the data may have been incomplete so we recommend that you check your export vs. what you see in your reporting and export again if necessary.
Components affected
Impact Platform API Impact Reporting
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/29/2024 10:06AM

This incident has been resolved.

MONITORING 6 months ago - at 06/29/2024 08:55AM

There was an issue loading actions into our analytics subsystem for about half of our clients Friday night. It has now been addressed and we are catching up very quickly, expecting everything back to normal in next 30 minutes. However for clients that export their actions for the previous day via API, the data may have been incomplete so we recommend that you check your export vs. what you see in your reporting and export again if necessary.

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