Outage in Impact

Web Portal Errors

Resolved Major
September 11, 2024 - Started 10 months ago - Lasted about 6 hours
Official incident page

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Outage Details

The web portal application is experiencing intermittent errors. We are actively working to resolve the issue. Tracking is unaffected.
Components affected
Impact Platform Web Portal
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 09/11/2024 03:56PM

This incident has been resolved.

MONITORING 10 months ago - at 09/11/2024 03:29PM

A fix has been implemented and we are monitoring the result.

INVESTIGATING 10 months ago - at 09/11/2024 03:27PM

The impact.com platform is currently experiencing an outage due to an issue with one of our upstream service providers. We understand the inconvenience this may cause and want to assure you that our team is actively working on resolving the problem.

Our technical team is in direct communication with the vendor to expedite a resolution.

We appreciate your patience and understanding during this time. Our top priority is to restore full functionality as quickly as possible.

INVESTIGATING 10 months ago - at 09/11/2024 01:24PM

We continue to work with our upstream partners investigating the issue. Reminder that tracking is unaffected.

INVESTIGATING 10 months ago - at 09/11/2024 09:48AM

The web portal application is experiencing intermittent errors. We are actively working to resolve the issue. Tracking is unaffected.

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