Outage in Impact

Web Portal Errors

Resolved Major
September 11, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

The web portal application is experiencing intermittent errors. We are actively working to resolve the issue. Tracking is unaffected.
Components affected
Impact Platform Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/11/2024 03:56PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/11/2024 03:29PM

A fix has been implemented and we are monitoring the result.

INVESTIGATING about 1 year ago - at 09/11/2024 03:27PM

The impact.com platform is currently experiencing an outage due to an issue with one of our upstream service providers. We understand the inconvenience this may cause and want to assure you that our team is actively working on resolving the problem.

Our technical team is in direct communication with the vendor to expedite a resolution.

We appreciate your patience and understanding during this time. Our top priority is to restore full functionality as quickly as possible.

INVESTIGATING about 1 year ago - at 09/11/2024 01:24PM

We continue to work with our upstream partners investigating the issue. Reminder that tracking is unaffected.

INVESTIGATING about 1 year ago - at 09/11/2024 09:48AM

The web portal application is experiencing intermittent errors. We are actively working to resolve the issue. Tracking is unaffected.

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