Outage in Impact

Cloud Provider Outages

Resolved Major
June 12, 2025 - Started 4 months ago - Lasted about 22 hours
Official incident page

Incident Report

Many of our cloud based infrastructure providers are experiencing issues. As a result we are seeing partial outages on the platform on many pages that depend on these platforms. We are currently investigating.
Components affected
Impact Product Catalog Impact Marketing Website Impact Reporting Impact Platform Web Portal Impact Batch FTP Tracking

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/13/2025 04:29PM

We confirmed all services are operating as expected as of 5 PM PDT Thursday June 12th.

MONITORING 4 months ago - at 06/12/2025 07:51PM

Our providers have resolved the issue and we are seeing the site is now operating as expected. We are continuing to monitor.

INVESTIGATING 4 months ago - at 06/12/2025 07:18PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/12/2025 07:17PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 06/12/2025 07:08PM

Many of our cloud based infrastructure providers are experiencing issues. As a result we are seeing partial outages on the platform on many pages that depend on these platforms. We are currently investigating.

Latest Impact outages

General Reporting Delay (Tracking Unaffected)- Investigating - 21 days ago
Creator Search Down - 29 days ago
Brand Marketplace and My Brands pages are not available - 2 months ago
Disruption in Storefront Plugins - 2 months ago
General Reporting Incident - Report taking longer to load - 4 months ago

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