Outage in Impact

Brand Marketplace and My Brands pages are not available

Resolved Major
August 21, 2025 - Started 17 days ago - Lasted about 5 hours
Official incident page

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Outage Details

The Brand Marketplace and My Brands pages are currently down for publishers and creators.
Components affected
Impact Platform Web Portal
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 08/21/2025 11:11PM

This incident has been resolved.

MONITORING 16 days ago - at 08/21/2025 08:08PM

A fix has been implemented and the pages are available again. We are monitoring for any further issues.

IDENTIFIED 17 days ago - at 08/21/2025 06:35PM

We have found root cause and are putting out a fix.

INVESTIGATING 17 days ago - at 08/21/2025 06:25PM

The Brand Marketplace and My Brands pages are currently down for publishers and creators.

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