Outage in Impact

General Platform Incident- Monitoring

Resolved Major

December 05, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing platform session disruptions. We are investigating the issue and will provide an update as quickly as possible.

Components affected

Impact Platform Web Portal Impact Platform API Impact Marketing Website

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/05/2025 09:46AM

The platform disruptions have been resolved by the upstream provider. We apologize for any inconvenience.

Should you continue to experience anything out of the ordinary please contact our Customer Solutions team (Need Help? > Tickets).

MONITORING 2 months ago - at 12/05/2025 09:28AM

The upstream provider has implemented a fix to resolve the platform disruptions and we are monitoring the results.

IDENTIFIED 2 months ago - at 12/05/2025 09:19AM

We're currently experiencing platform session disruptions. We have identified the issue and we’re working with the upstream provider.

INVESTIGATING 2 months ago - at 12/05/2025 09:12AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 12/05/2025 08:58AM

We're currently experiencing platform session disruptions. We are investigating the issue and will provide an update as quickly as possible.

Latest Impact outages

Click Reporting Delay - 21 days ago

Conversion Processing Delay (Tracking Unaffected) - 30 days ago

General Reporting Delay (Tracking Unaffected) - about 1 month ago

General Platform Incident- Identified the Issue - 2 months ago

General Reporting Delay (Performance Reports only) - 3 months ago

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