Outage in Imperva Incapsula
[INC-1148] Imperva Management API Degradation
Resolved MinorIncident Report
We have identified a service degradation affecting the Imperva API. As a result, some customers attempting to download SIEM logs via the API may receive HTTP 502 errors. Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
All customer websites remain fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 10/01/2026 11:48AM
This incident has been resolved.
MONITORING
4 days ago - at 10/01/2026 11:40AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 10/01/2026 11:27AM
We have identified a service degradation affecting the Imperva API. As a result, some customers attempting to download SIEM logs via the API may receive HTTP 502 errors. Our teams are actively investigating the issue and working to restore normal service as quickly as possible.
All customer websites remain fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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