Outage in Imperva

[INC-768] Imperva Management Portal API Security Dashboard Issue

Resolved Minor

February 11, 2025 - Started about 2 months ago - Lasted 44 minutes
Official incident page

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Outage Details

We have discovered a potential service degradation affecting the Imperva Management Portal. The API Security dashboard is not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Components affected

Imperva Management Portal UI

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/11/2025 03:17PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 02/11/2025 03:00PM

We have identified the source of the service degradation affecting the Imperva Management Portal. The API Security dashboard is not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING about 2 months ago - at 02/11/2025 02:53PM

We have discovered a potential service degradation affecting the Imperva Management Portal. The API Security dashboard is not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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