Outage in Imperva

[INC-814] Cache Purge Requests degradation on selected proxies

Resolved Minor
April 09, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have discovered a potential issue affecting Cache Purge Requests. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/09/2025 11:19PM

This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 8 days ago - at 04/09/2025 10:56PM

Technical teams have performed remedial actions and Cache Purge Requests on Proxy services is returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 8 days ago - at 04/09/2025 09:42PM

We have discovered a potential issue affecting Cache Purge Requests. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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