Outage in Imperva

[INC-818] Purge Cache is not working

Resolved Minor
April 11, 2025 - Started 8 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We have discovered a potential issue affecting Purge Cache. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/11/2025 10:27PM

This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 8 days ago - at 04/11/2025 06:44PM

Technical teams have performed remedial actions and Purge Cache is returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 8 days ago - at 04/11/2025 06:24PM

We have identified the source of the issue affecting Purge Cache. We have identified the source of the issue affecting Purge Cache. Technical teams are planning remedial action. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 8 days ago - at 04/11/2025 05:59PM

We have discovered a potential issue affecting Purge Cache. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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