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Outage in Imperva

[INC-1166] Service Degradation Affecting Newly Onboarded Sites

Resolved Minor
October 20, 2026 - Started 19 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating a service degradation affecting resolution for some newly onboarded sites. Our teams are working to determine the cause and will provide updates as more information becomes available. The next update will be provided by 09:15 UTC.

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 10/20/2026 04:21PM

This incident has been resolved.

MONITORING 19 days ago - at 10/20/2026 04:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 19 days ago - at 10/20/2026 02:28PM

Mitigation efforts are ongoing. Our teams have completed additional configuration changes and continue working to restore normal service. Further updates will be provided as information becomes available.

IDENTIFIED 19 days ago - at 10/20/2026 12:54PM

Imperva teams continue working to mitigate the issue and restore normal service. We are currently implementing and validating mitigation actions. Further updates will be provided as information becomes available.

IDENTIFIED 19 days ago - at 10/20/2026 10:26AM

Efforts to mitigate the issue are still ongoing. Our teams continue working to restore normal service. Further updates will be provided as information becomes available.

IDENTIFIED 19 days ago - at 10/20/2026 09:43AM

Efforts into mitigating the issue are still ongoing. Further updates will be provided as information becomes available. The next update will be before 11:15 UTC

IDENTIFIED 19 days ago - at 10/20/2026 09:04AM

Our internal teams have identified the service degradation that is affecting the newly onboarded sites. We are currently working to remediate the incident and further updates will be provided as information becomes available.
The next update will be before 09:45 UTC

INVESTIGATING 19 days ago - at 10/20/2026 08:43AM

We are investigating a service degradation affecting resolution for some newly onboarded sites. Our teams are working to determine the cause and will provide updates as more information becomes available. The next update will be provided by 09:15 UTC.

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