Outage in Incognia US

Dashboard access is intermittent.

Resolved Minor
August 21, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 08/21/2025 07:56PM

This incident has been resolved.

MONITORING 4 days ago - at 08/21/2025 06:50PM

Users may experience degraded login performance due to an ongoing issue with Auth0 (https://status.auth0.com/incidents/pmsqxcfwfk00). Incognia’s third-party authentication provider.

MONITORING 4 days ago - at 08/21/2025 06:43PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 08/21/2025 06:42PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 days ago - at 08/21/2025 06:31PM

We are currently investigating this issue.

Latest Incognia US outages

API is down - 6 days ago
The Incognia Dashboard is down - about 2 months ago
Incognia API degraded - 10 months ago

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