Outage in Incognia US

Risk API failing to evaluate some policies

Resolved Minor
September 13, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

Need to monitor Incognia US outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Incognia US, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 09/13/2025 09:39PM

The incident started at 19:06 (UTC), at 20:11 a the majority of 5xx was mitigated and my 21:17 the incident was resolved.

MONITORING 8 days ago - at 09/13/2025 09:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 09/13/2025 07:45PM

We are currently investigating the issue

Latest Incognia US outages

Dashboard access is intermittent. - about 1 month ago
API is down - about 1 month ago

Never Miss Third-Party Downtime with the best Status Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4480 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook