Outage in Influence.io
Missing reward information from APIs
Resolved MinorIncident Report
We have detected an issue whereby customers are unable to see their rewards from the widgets. We are investigating the issue to locate any potential causes
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 01/30/2024 03:33PM
This incident has been resolved.
MONITORING
about 2 years ago - at 01/30/2024 11:24AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 years ago - at 01/30/2024 10:53AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 01/30/2024 10:46AM
The issue seems to be localised to our Launcher API. We are continuing to investigate.
INVESTIGATING
about 2 years ago - at 01/30/2024 09:53AM
We have detected an issue whereby customers are unable to see their rewards from the widgets. We are investigating the issue to locate any potential causes
Latest Influence.io outages
Degraded Search and Analytics Performance on Dashboard - over 1 year ago
Platform API unreachable - about 2 years ago
Customers Page Empty - over 2 years ago
Available Rewards are not displaying - almost 3 years ago
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