Outage in Influitive

Issues uploading images to Challenges

Resolved Minor
November 02, 2023 - Started about 1 year ago - Lasted 3 days
Official incident page

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Outage Details

Due to issues with one of our partners, images can not currently be uploaded to Challenges or Channels. This means that any new Challenge or Channel banners can not be added. This is also preventing administrators from cloning Challenges and may also impact the ability for Members to upload images in 'Upload an Image' stages. This outage does not affect any images that have already been uploaded. We will continuously monitor for updates from our partner and update this page as we know more about a resolution.
Components affected
Influitive Advocate Hub
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/05/2023 06:16PM

This incident has now been resolved.

The problems with our partner's server have been resolved, and we are no longer seeing issues with image uploads.

MONITORING about 1 year ago - at 11/03/2023 02:31AM

Our partner continues to see a gradual improvement in performance, and image uploads in Influitive appear to be working again. We will continuously monitor the situation to ensure everything is working as expected.

IDENTIFIED about 1 year ago - at 11/02/2023 05:07PM

Due to issues with one of our partners, images can not currently be uploaded to Challenges or Channels. This means that any new Challenge or Channel banners can not be added.

This is also preventing administrators from cloning Challenges and may also impact the ability for Members to upload images in 'Upload an Image' stages.

This outage does not affect any images that have already been uploaded.

We will continuously monitor for updates from our partner and update this page as we know more about a resolution.

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