Outage in InfluxDB Cloud

Cloud2 Login Causes Redirect

Resolved Minor
August 31, 2022 - Started almost 3 years ago
Official incident page

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Outage Details

We have identified an issue with Cloud2 login when browsing directly to a Cloud2 cluster causes a login loop. Customers should still be able to login to their Cloud2 accounts directly by accessing https://cloud2.influxdata.com/ and switching between accounts as necessary. We are working on a resolution for this redirect issue.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 08/31/2022 10:58PM

The code fix has been released and the issue is now resolved.

MONITORING almost 3 years ago - at 08/31/2022 10:00PM

A code fix has been deployed and the issue should be resolved, we are monitoring for further issues.

IDENTIFIED almost 3 years ago - at 08/31/2022 10:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 08/31/2022 08:56PM

The issue has been identified and a code fix is being deployed

INVESTIGATING almost 3 years ago - at 08/31/2022 08:49PM

We have identified an issue with Cloud2 login when browsing directly to a Cloud2 cluster causes a login loop. Customers should still be able to login to their Cloud2 accounts directly by accessing https://cloud2.influxdata.com/ and switching between accounts as necessary. We are working on a resolution for this redirect issue.

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