Outage in Infobip

AMERICAS (NAM) (North America) - Issues with Customer Portal

Resolved Major
July 26, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues receiving 2FA when trying to log in to the Customer Portal
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/26/2023 07:29PM

The issue has been successfully resolved, and the service is once again operational.

Start (UTC): 26 July 12:50
End (UTC): 26 July 19:08
Impact: Clients with US numbers are unable to receive 2FA from Portal Login

IDENTIFIED over 1 year ago - at 07/26/2023 07:14PM

The source of the issue has been identified, and our engineering team is working on a fix

INVESTIGATING over 1 year ago - at 07/26/2023 06:38PM

We are currently experiencing issues receiving 2FA when trying to log in to the Customer Portal

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