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The issue has been successfully resolved, and the service is once again operational.
Start (UTC): 26 July 12:50
End (UTC): 26 July 19:08
Impact: Clients with US numbers are unable to receive 2FA from Portal Login
The source of the issue has been identified, and our engineering team is working on a fix
We are currently experiencing issues receiving 2FA when trying to log in to the Customer Portal
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