Outage in Infoblox

Intermittent DNS resolution issue when connected to Frankfurt, London and Virginia sites

Resolved Minor
November 14, 2022 - Started about 2 years ago - Lasted about 13 hours
Official incident page

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Outage Details

Customers may experience intermittent DNS resolution issue in Frankfurt site. We understand the inconvenience due to this issue and are working actively to resolve it at the earliest.
Components affected
Infoblox DNS Resolution - Frankfurt, DE Infoblox DNS Resolution - London, GB Infoblox DNS Resolution - US-East Virginia, US
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/15/2022 12:41AM

This incident has been resolved. If you are still experiencing any DNS resolution issues, please contact Infoblox Support.

MONITORING about 2 years ago - at 11/14/2022 06:51PM

A fix has been implemented and we are continuing to monitor the results.

MONITORING about 2 years ago - at 11/14/2022 02:56PM

We are observing intermittent DNS resolution issues for specific domains in Frankfurt, London and Virginia sites. We understand the inconvenience due to this issue and are working actively to resolve it at the earliest.

MONITORING about 2 years ago - at 11/14/2022 12:40PM

The issue has been identified and a fix has been implemented. The DNS traffic to BloxOne global anycast is resolving via Frankfurt site itself whereas the geo-based Anycast is being re-routed to nearest site without loss of service. We are continuing to monitor the results.

INVESTIGATING about 2 years ago - at 11/14/2022 11:23AM

Customers may experience intermittent DNS resolution issue in Frankfurt site. We understand the inconvenience due to this issue and are working actively to resolve it at the earliest.

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