Outage in Infoblox
DNS resolution issue in multiple PoP locations for our legacy anycast solution (52.119.40.100 & 103.80.5.100)
Resolved Minor
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Outage Details
We are currently investigating an issue affecting DNS resolution across multiple PoP locations. Our team is working diligently to identify the root cause and implement a timely solution. We apologize for any inconvenience this may be causing.
Impact: Some customers forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 and 103.80.5.100) may experience slight DNS latency. Additionally, some NIOS-X servers may display a Platform Management Error status.
We will continue to provide updates as the investigation and resolution progress.
If you are experiencing service impact or require further assistance, please contact our support team at https://support.infoblox.com.
Components affected
Infoblox DNS Resolution - South Africa, ZA Infoblox DNS Resolution - US-West California, US Infoblox DNS Resolution - Frankfurt, DE Infoblox DNS Resolution - London, GB Infoblox DNS Resolution - Sydney, AU Infoblox DNS Resolution - Toronto, CA Infoblox DNS Resolution - US-East Virginia, US Infoblox DNS Resolution - Singapore, SGLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/23/2025 04:27AM
This incident has been resolved.
MONITORING
3 days ago - at 07/23/2025 04:01AM
We have observed that, in addition to the intermittent resolution issues affecting our legacy Anycast solution (52.119.40.100 and 103.80.5.100), similar intermittent DNS resolution issues were also identified on (52.119.41.100 and 103.80.6.100).
A fix has been implemented, and we are monitoring the results.
INVESTIGATING
3 days ago - at 07/23/2025 02:50AM
We are currently investigating an issue affecting DNS resolution across multiple PoP locations. Our team is working diligently to identify the root cause and implement a timely solution. We apologize for any inconvenience this may be causing.
Impact: Some customers forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 and 103.80.5.100) may experience slight DNS latency. Additionally, some NIOS-X servers may display a Platform Management Error status.
We will continue to provide updates as the investigation and resolution progress.
If you are experiencing service impact or require further assistance, please contact our support team at https://support.infoblox.com.
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