Outage in Infoblox

Issue with DHCP Option configuration on Infoblox Portal in US

Resolved Minor
August 01, 2025 - Started 8 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. We will provide updates on the progress of the investigation and resolution. Next Update Timeline: 30 Minutes If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/
Components affected
Infoblox Cloud Services Portal (CSP)
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/01/2025 07:52PM

This incident has been resolved.

MONITORING 8 days ago - at 08/01/2025 06:38PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 days ago - at 08/01/2025 05:31PM

The issue has been identified and a fix is being implemented.

IDENTIFIED 8 days ago - at 08/01/2025 05:27PM

The issue is identified, and we are working on the fix implementation.

INVESTIGATING 8 days ago - at 08/01/2025 04:19PM

We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Based on our analysis, DHCP Option configuration is not available in the Infoblox Portal and DHCP servers for some subnets. Our team is working diligently to identify the root cause and implement a solution quickly.

INVESTIGATING 8 days ago - at 08/01/2025 03:34PM

We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing.

We will provide updates on the progress of the investigation and resolution.

Next Update Timeline: 30 Minutes

If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

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