Outage in Infoblox

Infoblox Threat Defense Service Degradation - DNS resolution issues

Resolved Major
August 08, 2025 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an issue affecting DNS resolution in multiple PoP locations. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience slight DNS latency issues due to this. Additionally, some NIOS-X servers may Platform Management error status. We will provide updates on the progress of the investigation and resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 08/08/2025 08:09PM

We have successfully applied the fix for the reported issue, and post-resolution monitoring confirms that the system is stable and functioning as expected. The incident is now considered resolved.

Thank you for your patience and cooperation.

MONITORING about 14 hours ago - at 08/08/2025 07:50PM

The identified issue has been addressed, and the fix has been successfully applied. We are currently monitoring the results to ensure stability and effectiveness. Further updates will be shared as we progress.

IDENTIFIED about 14 hours ago - at 08/08/2025 07:18PM

The issue has been identified, and we are currently working on applying the necessary fix with high priority. We appreciate your patience and will keep you informed of further progress.

INVESTIGATING about 15 hours ago - at 08/08/2025 06:44PM

We are investigating an issue affecting DNS resolution in multiple PoP locations. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience slight DNS latency issues due to this. Additionally, some NIOS-X servers may Platform Management error status. We will provide updates on the progress of the investigation and resolution.

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