NIOS-X servers in the NA Region experienced degraded status, causing service disruptions for customers using DNS, DHCP/IPAM, Cloud Services Portal, and DNS Forwarding Proxy services. The engineering team implemented a fix across both NA and EU regions after 2.6 hours. The incident was resolved after monitoring confirmed the fix restored full functionality.
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This incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented in both NA Region "https://portal.infoblox.com" and EU Region "https://portal.eu.infoblox.com" and we are monitoring the results.
Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. Our engineering teams are diligently investigating the root cause and working to restore full functionality as quickly as possible.
We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.
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