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Outage in Infracom Infinity

Driftstörning / Service Disruption

Resolved Major
May 11, 2026 - Started 30 days ago - Lasted about 1 hour
Official incident page

Incident Report

Tid 2026-05-11 13:00 Omfattning Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet. Påverkade tjänster/komponenter Infinity API, Applikationer, Portal ---------- Time 2026-05-11 13:00 Description We are currently having operational disruption and investigating the issue with the highest priority Affected services/components Infinity API, Applications, Portal

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Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 05/11/2026 12:00PM

This incident has been resolved.

MONITORING 30 days ago - at 05/11/2026 11:44AM

Felet är åtgärdat

Övervakning
Vi kommer givetvis att fortsätta monitorera trafiken fram och samtidigt utreda grundorsaken.

Skulle ni eller era kunder uppleva fortsatta problem efter tidpunkten för ovan angiven klartid, är vi tacksamma för återkoppling.

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Services restored

Monitoring
We will continue to monitor the traffic and at the same time investigate the root-cause.

If you or your customers experience remaining issues after the resolution time above, please contact us.

IDENTIFIED 30 days ago - at 05/11/2026 11:26AM

Felet är delvis åtgärdat. API och portal fungerar som normalt. Viss fördröjning av events kvarstår.

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The issue has been partially resolved. API and portal are operating normally. Some event delays remaing.

INVESTIGATING 30 days ago - at 05/11/2026 11:12AM

Tid
2026-05-11 13:00

Omfattning
Vi har för närvarande en driftstörning och felsökning pågår med högsta prioritet.

Påverkade tjänster/komponenter
Infinity API, Applikationer, Portal

----------

Time
2026-05-11 13:00

Description
We are currently having operational disruption and investigating the issue with the highest priority

Affected services/components
Infinity API, Applications, Portal

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