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Outage in Infura

Polygon Mainnet JSON-RPC API Polygon Mainnet Debug/Trace partial outage

Resolved Major
July 24, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of a partial outage of some of our Polygon Mainnet JSON-RPC API Polygon Mainnet Debug/Trace endpoints affecting a limited portion of our users. At the moment, the outage is limited to the listed components, which may be intermittently unavailable. We are currently investigating to pinpoint a root cause and remediate.
Components affected
Infura Polygon Mainnet (beta)

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/25/2025 02:50AM

This incident has been resolved.

MONITORING 9 months ago - at 07/25/2025 02:21AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 07/25/2025 12:58AM

Polygon infrastructure is experiencing an outage. Customers in the Growth and Custom tiers with failover enabled will have their traffic forwarded to our infrastructure partners.
See our failover protection documentation for instructions on how to enable this for your requests:
https://docs.infura.io/features/failover-protection

If you are in the Growth or Custom tier and are still experiencing an interruption in service, please reach out to support@infura.io.

INVESTIGATING 9 months ago - at 07/25/2025 12:56AM

We are aware of a partial outage of some of our Polygon Mainnet JSON-RPC API Polygon Mainnet Debug/Trace endpoints affecting a limited portion of our users. At the moment, the outage is limited to the listed components, which may be intermittently unavailable. We are currently investigating to pinpoint a root cause and remediate.

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