Outage in Infura

Degraded performance for User registration

Resolved Minor

September 12, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're currently experiencing issues with our email system that are affecting the delivery of certain messages. This may impact your ability to receive registration emails, password reset emails, and usage notifications. Our team is actively working to resolve the issue and restore full email service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be posted here as they become available.

Components affected

Infura User registration

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/12/2025 11:34AM

This incident has been resolved.

MONITORING 7 months ago - at 09/12/2025 11:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 09/12/2025 10:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 09/12/2025 10:41AM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/12/2025 10:33AM

We're currently experiencing issues with our email system that are affecting the delivery of certain messages. This may impact your ability to receive registration emails, password reset emails, and usage notifications.
Our team is actively working to resolve the issue and restore full email service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.
Further updates will be posted here as they become available.

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