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Outage in Infusionsoft by Keap

Scheduled Social Posting - Marketing Center & Business Center

Resolved Major
February 13, 2026 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Current Status: Partially Operational Discovered: February 13, 2026 at 9:30am CT Resolved: Impacted Product: Marketing Center & Business Center Affected Feature: Social tab - Scheduled posts What does this mean for you? We are currently aware of an issue preventing clients from scheduling posts via the Social Calendar. Our development team is actively investigating the matter. Current Workaround: Clients may use the Content Library to create and schedule posts as a temporary workaround. We are working diligently to resolve this issue; we will provide ongoing status updates.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/13/2026 04:54PM

A fix for this has been implemented and the Scheduled Social Posting feature is functioning normally. Users will need to log out and log back in to their thryv software. Our team will continue to monitor for any further disruptions.

MONITORING 2 months ago - at 02/13/2026 04:17PM

As a workaround, clients may use the Content Library to create and schedule posts.

Our development team continues to work on a resolution for the issue with Scheduled Social Posting. We will continue to provide updates until fully resolved.

IDENTIFIED 2 months ago - at 02/13/2026 04:15PM

Current Status: Partially Operational
Discovered: February 13, 2026 at 9:30am CT
Resolved:

Impacted Product: Marketing Center & Business Center
Affected Feature: Social tab - Scheduled posts

What does this mean for you?
We are currently aware of an issue preventing clients from scheduling posts via the Social Calendar. Our development team is actively investigating the matter.

Current Workaround: Clients may use the Content Library to create and schedule posts as a temporary workaround.

We are working diligently to resolve this issue; we will provide ongoing status updates.

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