Outage in Ingenico WLOP
Service interruption with BCC and Banksys
Resolved MinorIncident Report
We would like to inform you about an ongoing issue with BCC and Banksys transaction processing as from 03:00 CEST on 29/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
Components affected
Ingenico WLOP Worldline Ecommerce Payment Pages Ingenico WLOP Worldline e-Terminal Ingenico WLOP Worldline DirectLink API's Ingenico WLOP Direct Server to server API Ingenico WLOP Direct Client API Ingenico WLOP Direct Hosted Payment Pages Ingenico WLOP Worldline FlexCheckout Ingenico WLOP Direct Hosted Tokenization Pages Ingenico WLOP Worldline Batch transaction processingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/29/2026 03:57AM
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via BCC and Banksys on 29/03/2026 between 03:00 and 05:00 CEST.
We confirm that as of 05:00 CEST on 29/03/2026, normal service has been resumed and your customers will now be able to make payments normally.
We regret the situation and any potential inconvenience.
IDENTIFIED
21 days ago - at 03/29/2026 03:02AM
We would like to inform you about an ongoing issue with BCC and Banksys transaction processing as from 03:00 CEST on 29/03/2026.
We are investigating the situation with the highest priority. An update will be provided shortly.
We appreciate your understanding of the matter.
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