Outage in injixo

Reduced Database performance of Intraday Adherence

Resolved Minor
April 01, 2025 - Started 7 months ago - Lasted 6 days
Official incident page

Incident Report

Some customers might experience reduced DB performance and general slowness of the Intraday Adherence page and the /adherence/report API endpoint, leading from long request runtimes up to timeouts. We are currently investigating the issue.
Components affected
injixo Adherence

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/07/2025 11:29AM

This incident has been resolved.

MONITORING 7 months ago - at 04/04/2025 06:09AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 04/02/2025 03:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 04/01/2025 09:49AM

Some customers might experience reduced DB performance and general slowness of the Intraday Adherence page and the /adherence/report API endpoint, leading from long request runtimes up to timeouts.

We are currently investigating the issue.

Latest injixo outages

Forecast outage - 11 days ago
Delayed processing of agent status data - about 2 months ago
API Docs not available - 3 months ago
Real-Time/Intraday adherence issues - 5 months ago
Lost access to time-off approval function or time-off period management. - 6 months ago

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