Outage in injixo
Real-Time/Intraday adherence issues
Resolved Minor
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Outage Details
We received multiple Tickets about faulty Real-Time Adherence data, especially agents being shown offline, and Intraday data not being updated correctly.
We are currently investigating the issues.
Components affected
injixo AdherenceLatest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 06/20/2025 11:31AM
This incident has been resolved, we are working on backfilling the data that might have been wrongly imported during the outage.
MONITORING
12 days ago - at 06/20/2025 08:14AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
14 days ago - at 06/18/2025 09:56PM
We received multiple Tickets about faulty Real-Time Adherence data, especially agents being shown offline, and Intraday data not being updated correctly.
We are currently investigating the issues.
Latest injixo outages
Reduced Database performance of Intraday Adherence - 3 months ago
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Cryptic text on login page - 10 months ago
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