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The team has deployed a fix for this issue and wait for event should be running as of normal after 16:11 UTC. Newly sent events should resolve wait for event steps after that time. Previous steps may be stuck and be required to be cancelled and re-ran.
We have identified the cause of the issue related to new infrastructure recently rolled out. We're actively working on implementing a fix to resume normal operation of the system.
We are actively investigating an issue with wait for event steps that is causing delays affecting several customers. We will provider further updates as we identify the cause and resolve the issue.
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